User Manual

The VeroCard provides bank-to-bank grade security for internet and cloud identity, stopping unauthorised access to cyber systems and data. Enjoy complete online confidence with the power of indisputable identity verification. It’s a simple and familiar way to provide absolute protection from digital fraud for all people, devices, transactions and data.


The VeroCard is a Defence level security device, engineered for the highest physical and virtual security the VeroCard has PCI PTS 5.1 approval as a PIN entry device, meaning it has passed the stringent security standards of the Payment Card Industry to ensure your PIN remains secure. With a build quality of a top end consumer device, the VeroCard has no physical connectors to wear out and its sleek design and wireless charging makes VeroCard the ultimate universal and unified digital identity. Capable of protecting user credentials on any Windows 10 device, OAuth integrated website or FIDO2 enabled service.  (Native mobile Android/iOS support coming soon)


No other digital identity system or device comes close to the security and flexibility of VeroCard. The VeroCard is an ultra-secure (in built HSM), unified, universal and portable digital identity that fits in your wallet. It pairs seamlessly with your devices via Bluetooth or NFC and delivers bank-to-bank grade security with hardware encrypted connections.


All of the information stored on the VeroCard can be securely stored on the VeroGuard platform for recovery purposes. VeroCards are anchored to an individual and PIN’s are fully verified with every login attempt – meaning that no-one can pretend to be you once your accounts are protected by VeroGuard. 


  • Quality high end build – not plastic and

  • Tamper Resistant – any attempt to open will wipe keys

  • Portable – fits in a wallet, phone case or lanyard

  • Wireless connectivity Bluetooth or NFC

  • Can replace multiple other devices and tokens

  • Provides secure PIN verification with every authentication request across any system

  • Ultra-secure hardware encryption


This page covers all the customisations you can do on a VeroCard:

User settings and navigating the VeroCard

The VeroCard Keypad

For best results when using your VeroCard, don’t press hard on the keypad – instead place your finger on the required character and hold it lightly until you hear a ‘beep’.

VeroCards use a capacitive keypad so pressing hard on keys will make no difference to the keypad's function. Try to align your finger directly in the middle of the character you want to input, and avoid touching multiple keys at the same time. There may be a slight delay between pressing the key and the VeroCard reacting to the input compared to a mechanical keyboard.- this is normal.  Capacitive keypads have no mechanical parts so you will not feel any tactile response – instead user feedback is provided via an audible tone and a change in the display when a valid input is received. This may result in a change in the menu or a “*” to be displayed when entering your PIN.

Capacitive keypads work by sensing a change in the way an electrical signal behaves due to the proximity of a finger on the keypad. As there are no moving or mechanical parts, devices can be completely sealed for better durability and security.

Turn on your VeroCard

To turn on your VeroCard, depress the button on the top left edge of the device. This button has been designed to sit almost exactly in line with the device’s edge, so that unintentional presses are minimised, but simply applying gentle pressure on to the button will turn it on.

Once the VeroCard has turned on, press the “0” key to open the main menu which facilitates access to device information, and changes or activation of user controlled settings.

Basic Navigation


If you look at the face of the VeroCard you will see that aside from a numeric key pad with the digits 0-9, there is also a green “” and red “” - nominally used as “yes” or “confirm” and “no” or “cancel”.


If you look carefully you will also notice that there are small arrow on the edges of the “8”, “0”, “” and “” keys which are used to navigate the user menu.

  • “8” and “0” provide “Up” and “Down” functions, and

  • ” and “” provide “right and left” or “enter” and “back” functionality.

Navigating the menu can be facilitated in two ways;


Use the “Up” and “Down” keys to select the menu option you require, and then press “enter” or “” to enter that menu; or


Simply press the number corresponding to the menu option you require.


To return to the previous menu level, simply press the “back” or “”.


There are two ways to navigate the device:

User options

VeroCard menu can be found by pressing "0". From there you can find:

"1" Information​

  • About ➔ Device codes and software versions

  • BLE ➔ Bluetooth ID and status

​​​"2" Authentication

  • Set PIN ➔ Menu used when user chooses to change their PIN

"3" Power

  • Sleep Now ➔ puts device to sleep

  • Sleep Time ➔ sets time before device turns off

"4" Card Purchases​ ➔ Used to set device to online payment mode

"5" User Settings

  • Brightness ➔ Allows user to adjust screen brightness (will help with power management)

Changing your PIN (Win10 users only)

Only you know your PIN. VeroGuard does not store a copy of your PIN, and it is only stored in a one-way encrypted format on your VeroCard. That being the case, if you choose to change your PIN the process is entirely in your control and is initiated from the login screen on your PC.


The way in which you change your PIN depends on your environment. If you are unsure check with your IT team or read our AD or AAD article.